Privacy Policy

1. 1. Information we collect

Account information: your name, email address, company, role and login credentials when you register or are invited to a workspace.

Workspace content: projects, spec sheets, documents, datasheets, process notes, simulation inputs and outputs, messages, quote requests and other content you or your team add to the Services.

Billing information: billing contact details, invoice history and payment status. Card details are entered through a secure checkout, and Hyper does not store full card numbers.

Usage and device information: log data, IP address, browser type, pages viewed, features used, and approximate location derived from IP address.

Communications: the content of messages you send to us, including support requests and feedback.

2. 2. How we use information

To provide, operate, maintain and improve the Services, including Hyper AI, Design Studio, Simulation, Fab Network, Yield & Analytics, Revenue & Billing and Security features.

To measure usage, calculate charges, issue invoices and process payments.

To secure the Services, prevent fraud and abuse, and enforce our Terms of Service and Acceptable Use Policy.

To communicate with you about your account, product updates, security notices and, where permitted, marketing. You can opt out of marketing emails at any time.

To comply with legal obligations and respond to lawful requests.

3. 3. Workspace content and Hyper AI

Your workspace content belongs to you. We process it to provide the Services to you and your authorized users.

Hyper AI responds using the content each user is permitted to access within your workspace. We do not use your workspace content to provide services to other customers.

Workspace administrators control who can access content, and may export or delete content as described in our Terms of Service.

4. 4. How we share information

With your workspace: administrators and members of your workspace can see content according to the permissions set by your organization.

With partners you choose: when you send a request through Fab Network, the information you choose to include is shared with the partners you select.

With service providers: we use carefully selected service providers who process information on our behalf under contractual confidentiality and security obligations.

For legal reasons: when required by applicable law, regulation, legal process or to protect the rights, property or safety of Hyper, our users or others.

In a business transfer: in connection with a merger, acquisition or sale of assets, subject to this Privacy Policy.

We do not sell your personal information.

5. 5. Data retention

We retain personal information for as long as your account is active or as needed to provide the Services.

After account closure, we delete or anonymize personal information within a reasonable period, except where we must retain it to meet legal, tax, accounting or security obligations.

6. 6. Security

We use administrative, technical and physical safeguards designed to protect personal information, including access control, audit trails and encryption.

No method of transmission or storage is completely secure. Please see our Security Policy for more detail and for how to report a concern.

7. 7. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, export or restrict the processing of your personal information, and to object to certain processing.

To exercise these rights, contact legal@hyper.ventureship.xyz. We will respond within the time required by applicable law and may need to verify your identity.

If your information is part of a workspace managed by your employer or organization, we may direct your request to that organization's administrator.

8. 8. International transfers

We may process information in countries other than the one in which you live. Where required, we use appropriate safeguards for international transfers, such as standard contractual clauses.

9. 9. Children

The Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

10. 10. Changes and contact

We may update this Privacy Policy from time to time. We will post the updated version with a new effective date and, for material changes, provide additional notice.

Questions? Contact legal@hyper.ventureship.xyz.